NDM

BT to hire 1,600 staff amid internet connections criticism

This story is about BT who are a internet provider which are one of the leading network providers. This story then goes on to talk about how the internet provider now come into some trouble as they have not been providing their customers with the services that they had stated to which has now leaded to them being portrayed in the news as the company in which they would not to be seen as it would be damaging their brand image. After BT have come been portrayed as a business in which they would not want to be in the news they have now hired 1,600 engineers in order to solve the problem in which they are facing right now which their internet connections. The problem in which BT customers are facing is that the companies connection to the internet is faulty and is slow which has left customers frustrated with BT. The telecom comapny had been using Sky and Talk Talk servers in order to keep their services going which have then become a topic for watchdog and has now been presented to their customers. BT have got their engineers in and have said that they will have everything working within the next two days and also with BT servers. "One customer being out of service for too long is one too many," said Joe Garner, chief executive of Openreach. "Millions of customers depend on broadband and they rely on us to keep them connected, whatever the weather." Garner said.